09 November 2018
The teams from Bath, Uttoxeter, Royal Windsor and Great Yarmouth racecourses were honoured last night at the prestigious RCA Showcase Awards.
Held this year at Aintree Racecourse, the Showcase & Awards, partnered by Moët Hennessy, Racing Breaks, Racing Post and Great British Racing (GBR), celebrate excellence and innovation in racecourse customer experience.
Across a sparkling awards night held at Aintree Racecourse, there were a total of 15 awards handed out by special guests Sam Quek MBE and Katie Walsh.
Bath’s Kids Takeover Racing raceday suitably impressed the judges in the Events category with its innovative approach in handing over the reins for the day to junior racegoers. Royal Windsor was also rewarded with a Highly Commended award in this category for their Choc ‘n’ Awe Willy Wonka-inspired firework show.
Always a popular category, Operational Excellence was awarded to Royal Windsor on account of the exceptional results gained from their re-imagined Monday night series. To demonstrate the depth of quality in this category, Goodwood and Newbury were presented with Highly Commended awards for the Richmond Enclosure redevelopment and Owners’ Club respectively.
Uttoxeter’s powerful submission around prostate cancer awareness and prevention claimed the Community & Corporate Social Responsibility Award, with 75 lives being potentially saved with early warnings given after attending the racecourse clinic. Aintree, looking to win this award for an unprecedented fourth time in succession, and Ascot were awarded Highly Commended accolades for their wonderful efforts in this space.
The Racecourse Groundstaff Awards, sponsored by Pitchcare, Watt Fences and Fornells, come to their climax at the Showcase & Awards. Warwick Racecourse was crowned overall Groundstaff Champion, beating Ascot (dual purpose) and Great Yarmouth (flat) whom were already winners in their respective categories.
RCA Chairman Maggie Carver commented "I'm absolutely thrilled for the team at Hamilton Park on being crowned Showcase Champion. This accolade is reserved for a very select number of racecourses who have demonstrated brilliance in providing a fantastic experience for racegoers across the season.”
"The foundations of our Showcase & Awards, excellence and innovation, were on show amongst all of our Finalists and the eventual winners. The competition in 2018 was as fierce as ever, and our winners have shown exceptional commitment to delivering outstanding customer experiences.”